As you may be aware, today the Victorian Government launched a new check-in system for businesses across Victoria.


Victorian business owners across the state can now access a free QR Code Service which will help them to keep records of visitors. Business owners will only need to register their business, download and print a poster containing a Victorian Government QR Code, and display it prominently.


Visitors simply need to scan the QR code using their smartphone, and their data will be held securely for 28 days unless it is requested by the Department of Health and Human Services (DHHS – to become the Department of Health on 1 February 2021).


Use of the Victorian Government’s QR Code Service is not mandatory, and businesses or venues that are currently using an existing market-led QR code solution may continue to do so. The Government is working on a system which will allow these systems to link directly into DHHS Contact Tracing systems as needed. By using QR code software, businesses will make it possible for contact tracers to obtain their required details within minutes of a positive case.


Businesses may also continue to keep records using a non-QR-code method if preferred, except for smaller hospitality venues wishing to increase their density quotient to 1 person per 2 square metres – which are mandated to use QR codes.


It would be greatly appreciated if you could please circulate the attached message to your members. This will help the Government to make businesses aware that the free QR Code Service is available and contribute towards Victoria staying safe and staying open.

Kind regards

Barbara Cullen

Director | Small Business Victoria | Jobs, Innovation and Business Engagement
Department of Jobs, Precincts and Regions

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